Shipping Policy

Upon receiving your order confirmation email, please allow 3-5 days (excluding weekends and holidays) for order processing. You will be notified once your order has been shipped. Rest assured, we are dedicated to expediting orders while maintaining our commitment to quality.

Thank you for your patience and understanding. If you have any questions or special requests regarding your order, please don't hesitate to reach out to us.

Please be aware that there may be potential delays in the delivery process due to a high volume of orders or unforeseen postal service issues. These situations are beyond our control, and we appreciate your understanding and patience as we work to ensure your order reaches you in a timely manner.

How to Track Your Order

Once your order is on its way, you will receive an email notification from us containing a tracking number. Please allow up to 48 hours for the tracking information to become available.

If, after receiving your shipping confirmation, your order hasn't arrived within 10 days, kindly reach out to us at info@chrissycraftsco.com. Be sure to include your name and order number, and we'll promptly investigate the matter for you.

Please note that once the shipment is in the hands of the carrier, we cannot be held responsible for any loss or theft. It's crucial to verify your address and email details before finalizing your order. In the unfortunate event that an item is lost or stolen, we advise you to promptly file a claim with the shipping carrier. Your cooperation is greatly appreciated.